If you do hear a loud beep it means your speakers are working (at least from a hardware perspective). If you don't hear a loud beep, it likely means your speakers have failed and you should contact Dell about a hardware replacement. Click Yes when asked if you can see the colored bars.Select Diagnostics using the arrow keys on your keyboard.Hit F12 on your keyboard as soon as your computer starts to boot (you will see a Dell logo on the screen).Restarting your computer and running a pre-boot assessment can reveal to you whether or not your speakers have failed at a hardware level. I didn't hear anything (Try again using HD Audio driver)Ĭlick Close when you're finished with the troubleshooter.Good (Keep using my current audio driver).Click the option that best suits what you heard.Uncheck all boxes in the Enhancements field.Ĭlick Play test sounds.Right-click the speaker icon in your taskbar.

This method has reportedly solved hissing and static noises. If you haven't already tried, here's how to use Windows troubleshooter for your audio problems. Yes, you might have already tried the troubleshooter. Yes, this might seem obvious to some of you. VPN Deals: Lifetime license for $16, monthly plans at $1 & more This could kick your XPS 13 in the butt and get the audio working again. If your audio suddenly doesn't work upon waking your XPS 13, plug in and unplug your headphones. If you unplug headphones while your XPS 13 is asleep, Windows might think they're still plugged in when you wake up your laptop. Uninstall and reinstall XPS 13 audio drivers.Here are some fixes that have helped other XPS 13 users and will hopefully get the audio in your Dell XPS 13 working again. There are countless forums across the internet that attempt to fix this problem, most with a different, unproven fix method. Plugging in or unplugging headphones sometimes won't register, drivers will sometimes stop working, and Windows 10 updates will sometimes decide to work against you. It's a common problem, especially the 9343 model, so you're not alone. So your Dell XPS 13's audio is being finicky.

Fixing sound on dell laptop